Option 1 — delete it in the app
This is the fastest route and takes effect immediately.
- Open Jakadi and sign in.
- Go to Profile.
- Open Settings.
- Tap Delete account.
- Confirm when asked. The action cannot be undone, so you are asked once.
Option 2 — ask us by email
If you can no longer sign in — a lost device, a sign-in provider you no longer have access to — email contact@gruion.com from the address associated with your account, with the subject "Delete my account".
We may ask one or two questions to confirm the request really comes from you, so that nobody can delete someone else's account. We act on verified requests within 30 days.
What is deleted
- Your account and sign-in identity.
- Your name, email address and profile photo.
- Your home city or region and any saved location preferences.
- The list of traditions you follow, and your RSVPs.
- Your notification token, so the app stops sending you reminders.
- Your notification and privacy settings.
What is kept, anonymised
Jakadi is a shared record. Other people's plans depend on the dates the community has confirmed, and the history of how a date came to be trusted is what makes its confidence level meaningful. Removing confirmed dates when a contributor leaves would damage records other people rely on.
So your contributions stay, detached from you. They are re-attributed to "a former member": the content remains, your identity does not.
| Item | What happens |
|---|---|
| Date claims and confirmations you submitted | Kept, attributed to "a former member" |
| Evidence and source links you provided | Kept, attributed to "a former member" |
| Answers to community questions | Kept, attributed to "a former member" |
| Traditions you created | Kept — they belong to the community, not to one account |
| Photos you uploaded | Removed on request; tell us in your email if you want them taken down as well |
| Your name, email, photo, follows and settings | Deleted |
Anonymised contributions can no longer be linked back to you, and we cannot restore them to you if you sign up again later.
How long it takes
- In-app deletion: your account is closed immediately and you are signed out.
- By email: within 30 days of us verifying the request.
- Backups: encrypted backups are rotated on a 30-day cycle, so residual copies disappear within 30 days of deletion.
- Legal retention: we may keep the minimum records we are legally required to keep — for example a record that a deletion request was made and honoured.
Questions
Email contact@gruion.com, or read the privacy policy for the full picture of what we hold and why.